Last updated: May 28, 2026
This Privacy Policy describes how Capsule Consulting ("we", "us", "our") collects, uses, and protects information you provide when you visit capsuleconsulting.co, fill out a form on our site, or respond to one of our ads on Meta platforms (Facebook, Instagram). We keep this policy short and plain so it actually tells you what happens to your information.
What we collect
We collect only what we need to respond to you:
- Your name and contact details (email, phone) when you fill out a contact form or submit a lead form from one of our Facebook or Instagram ads
- Information you choose to share about your business (industry, team size, the problem you want help with)
- Basic site analytics like page views and approximate location, used to understand which content is useful
We do not collect financial information, sensitive personal data, or any data from children under 13.
How we use it
- To respond to your inquiry and schedule a consultation if you request one
- To keep records of past conversations so we can pick up where we left off
- To improve our website and the services we offer
We do not sell your information. We do not use it to retarget you with ads on other websites.
Who we share it with
We share limited information only with services that help us run the business:
- Email and calendar tools we use to communicate with you and schedule meetings
- Hosting and analytics providers that operate our website
- Meta (Facebook, Instagram) when you submit a lead form through one of our ads; Meta's own Privacy Policy governs how Meta handles that data on their side
We do not share your information with third parties for their marketing purposes.
How long we keep it
We keep contact information and inquiry records for as long as is reasonably needed to maintain an ongoing business relationship or to comply with legal obligations. You can ask us to delete your data at any time and we will do so within 30 days unless we are legally required to keep it longer.
Your rights
You can ask us at any time to:
- Tell you what information we hold about you
- Correct anything that is wrong
- Delete your information
- Stop contacting you
To make any of these requests, email us at the address below. We will respond within 30 days.
Cookies and tracking
Our website uses basic cookies to remember preferences and to measure aggregate site usage. We do not use cross-site tracking pixels for advertising. You can disable cookies in your browser settings without losing access to the site's core content.
Changes to this policy
If we change this policy, we will update the "Last updated" date at the top. Material changes that affect how we use information you have already given us will be communicated by email where reasonable.
Contact
Questions about privacy, or requests about your data, go to thomas@capsuleconsulting.co.